How eFlow Works

The Process

Understanding the eFlow System

The eFlow system uses advanced technology to make toll collection seamless and efficient

Approach the Toll Point

Drive towards the M50 toll point at normal motorway speed. There are no barriers or booths to slow you down.

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Automatic Detection

Overhead cameras automatically capture your vehicle registration number using ANPR technology as you pass through.

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Journey Recorded

Your journey is instantly recorded in the eFlow system with the date, time, and vehicle registration details.

Account Verification

The system checks if your vehicle is registered with an eFlow account. If yes, the toll is automatically deducted.

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Payment Required

If you don't have an account, you must pay the toll before 8pm the following day to avoid penalty charges.

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Transaction Complete

Once payment is received or deducted, your toll transaction is complete and recorded in the system.

Technology

The Technology Behind eFlow

Advanced systems working together to provide seamless toll collection

ANPR Cameras

Automatic Number Plate Recognition cameras capture vehicle registration numbers with high accuracy, even at motorway speeds and in various weather conditions.

Secure Database

All journey and payment data is stored securely in compliance with data protection regulations, ensuring your information is safe and private.

Real-Time Processing

Journey data is processed in real-time, allowing for immediate account deductions and quick payment verification for non-account holders.

Payment Gateway

Secure payment processing system accepts various payment methods and ensures all transactions are encrypted and protected.

Account Management

Online portal allows account holders to manage their details, view journey history, and top up their balance conveniently.

Automated Notifications

Account holders receive automatic notifications for low balances, journey confirmations, and payment receipts via email or SMS.

Important Things to Remember

✓ Payment must be made before 8pm the day after your journey
✓ Account holders receive discounted toll rates
✓ Keep your vehicle registration details up to date
✓ Penalty charges apply for late payments
✓ Multiple journeys in one day are charged separately

Payment Options