🔒 Legal Information

Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2025

1. Introduction

Welcome to eFlow Information Portal ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. This is an independent information website about the eFlow toll payment system in Ireland.

Important: This website is NOT the official eFlow website. We provide information only and do not process toll payments or manage eFlow accounts. For official services, please visit www.eflow.ie.

2. Information We Collect

2.1 Information You Provide

This website does not require you to create an account or provide personal information. We do not collect names, email addresses, phone numbers, or payment information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device type (desktop, mobile, tablet)

3. Cookies and Tracking Technologies

3.1 Essential Cookies

We use essential cookies that are necessary for the website to function properly. These cookies enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

3.2 Analytics Cookies

With your consent, we use analytics cookies to understand how visitors interact with our website. This helps us improve the user experience. You can accept or decline analytics cookies through our cookie consent banner.

3.3 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

4. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our website
  • Improve and optimize our website
  • Understand how users interact with our content
  • Detect and prevent technical issues
  • Analyze usage patterns and trends
  • Ensure website security

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data that cannot identify you personally for analytical purposes.

5.1 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Google Ads Compliance

This website may display Google Ads. Google uses cookies to serve ads based on your prior visits to this website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.

7. Third-Party Links

Our website may contain links to third-party websites, including the official eFlow website. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have questions about this Privacy Policy, please visit our Contact page for more information.

13. Disclaimer

This website is an independent information resource and is not affiliated with, endorsed by, or connected to the official eFlow toll payment system or its operators. For official eFlow services, account management, and toll payments, please visit the official eFlow website at www.eflow.ie.